Welcome to BEZ Engineering (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, including steel fabrication, welding, and related engineering services, as well as your interactions with our website and business operations. By engaging our services, you agree to comply with and be bound by these Terms.
1. Introduction
1.1. Scope of Services: We provide steel fabrication, welding, and other related engineering services as agreed upon in a written quote or contract. Any changes to the scope of work must be agreed upon in writing.
1.2. Estimates and Quotes: All estimates and quotes provided are valid for 30 days from the date of issue unless otherwise stated. Prices are subject to change due to fluctuations in material costs or unforeseen circumstances.
1.3. Delivery and Completion Dates: All delivery and completion dates are estimates only. We will make reasonable efforts to meet the agreed-upon timeline, but we are not liable for delays caused by factors beyond our control, including supplier delays, weather conditions, or other unforeseen events.
2. Payment Terms
2.1. Payment Schedule: Payment terms will be specified in the quote or contract. A deposit may be required before work commences, with the balance due upon completion or according to the agreed payment schedule.
2.2. Late Payments: Payments not made within the agreed terms may incur interest, calculated daily, until the outstanding balance is paid in full. We reserve the right to suspend work or withhold delivery of goods and services until all outstanding payments are made.
2.3. Payment Methods: We accept payments via bank transfer, credit card, or other methods as specified on the invoice. Payment details will be provided on the invoice.
3. Cancellations and Refunds
3.1. Cancellations: Orders or services may be cancelled only with our prior written consent. In the event of a cancellation, you may be liable for costs incurred up to the point of cancellation, including but not limited to materials, labour, and administrative fees.
3.2. Refunds: Refunds will be provided at our discretion and in accordance with Australian Consumer Law. Custom-fabricated items are non-refundable unless found to be defective or not in accordance with the agreed specifications.
4. Warranties and Liability
4.1. Limitation of Liability: Our liability is limited to the repair, replacement, or refund of defective goods or services, at our discretion. We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, loss of business, or damage to property.
4.2. Insurance: We maintain appropriate insurance coverage for our operations, including public liability and workers’ compensation. Proof of insurance is available upon request.
5. Health and Safety
5.1. Compliance: We comply with all relevant Australian health and safety regulations. You agree to provide a safe working environment and to notify us of any known hazards at your site.
5.2. Site Access: You are responsible for ensuring our team has safe access to your site during agreed working hours. Delays caused by lack of access or unsafe conditions may result in additional charges.
6. Intellectual Property
6.1. Ownership: All designs, drawings, and other intellectual property created by us remain our property unless otherwise agreed in writing. You are granted a non-exclusive license to use the final product for its intended purpose.
6.2. Third-Party IP: You warrant that you have the right to use any designs, specifications, or intellectual property you provide to us. You agree to indemnify us against any claims of infringement arising from the use of third-party intellectual property.
7. Privacy and Confidentiality
7.1. Privacy: We collect and manage your personal information in accordance with our Privacy Policy, which complies with Australian privacy laws. We will not share your information with third parties without your consent, except as required by law.
7.2. Confidentiality: Both parties agree to keep all confidential information private and not to disclose it to any third party without written consent, except where required by law.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of [insert state/territory].
9. Amendments
We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you directly. Your continued use of our services constitutes acceptance of the amended Terms.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
BEZ Engineering
PO Box 1642
Karratha WA 6714
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last Updated: 04/09/24.