Privacy Policy

BEZ Engineering (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

Visit our website
Make an enquiry via phone, email, or our contact form
Request a quote or place an order
Subscribe to our newsletter or marketing communications
Interact with us on social media
Apply for a job with us.

The types of personal information we collect may include:

Your name, address, email address, and phone number
Company name and job title
Payment and billing information
Details of the services or products you have requested or purchased
Any other information you provide to us voluntarily.

2. How We Use Your Information

We use your personal information for purposes including, but not limited to:

Providing our products and services to you
Responding to your enquiries and providing customer support
Processing payments and managing your orders
Sending you quotes, invoices, and transaction-related communications
Marketing and promotional purposes, with your consent
Improving our services, website, and business processes
Complying with legal and regulatory obligations.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service providers who assist us in delivering our services (e.g., couriers, payment processors, IT support)
Professional advisers (e.g., accountants, legal advisers)
Regulatory authorities, government agencies, or law enforcement when required by law
Any other party with your consent or as otherwise permitted by law.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. We use a combination of technical, administrative, and physical security measures, including encryption, access controls, and secure storage solutions.

Despite our efforts, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Opt-out of receiving marketing communications at any time
Complain if you believe we have breached your privacy rights.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, improve website performance, and analyse website traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, although this may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this page periodically.